Privacy Policy

Last updated: 19 October 2026

Highmax Earth Homes (“Highmax Earth Homes”, “we”, “us” or “our”) operates highmaxearthhomes.com. This policy explains how we may collect, use, store and share information when you browse the website, send an enquiry, or contact us through WhatsApp or email. We aim to handle personal information responsibly and in accordance with applicable Kenyan data-protection law.

1. Information you may provide

Depending on the enquiry, you may choose to provide your name, email address, telephone or WhatsApp number, project location, project type, budget or quotation range, and details of your construction question. Partnership enquiries may include an organisation name and proposal. Career enquiries may include your skills, experience and role of interest. Please only provide information relevant to your enquiry. Do not send passwords, payment-card details, identity-document numbers, or other sensitive information through general enquiry forms or initial messages.

2. Information collected when you visit

When the website is visited, the website host and technical, performance or security services may process technical information such as IP address, browser and device information, requested pages, timestamps, and security or diagnostic logs. WordPress/WordPress.com and Jetpack services help operate the site. Anti-spam and security tools, including Akismet where it processes a request, may analyse technical details or submitted content to help detect spam and abuse. The precise data collected and retention periods depend on the services and settings in use.

3. Forms, email and enquiries

Website forms are provided so you can send a question or enquiry to Highmax Earth Homes. The forms request only the details relevant to the type of enquiry, such as contact details, project location, and a message. Form processing may involve WordPress/Jetpack and associated service providers. We use the information you submit to understand and respond to your request, discuss potential projects, and maintain relevant business correspondence. You can also contact us at highmaxearthhomes@gmail.com. Please contact us if a form appears not to submit successfully; do not assume an enquiry has been received until you see a confirmation or receive a response.

4. WhatsApp and external links

Some website buttons open a WhatsApp conversation with Highmax Earth Homes and may include a pre-filled message for your convenience. If you choose to use WhatsApp, WhatsApp/Meta processes information under its own terms and privacy policy. We receive the messages and details you choose to send us. You may use email instead. Other external websites linked from our site are governed by their own privacy policies, which we do not control.

5. Advertising, cookies and similar technologies

The website has the Monetag Official WordPress plugin enabled for advertising integration. Whether ads are currently served depends on the Monetag account connection, site verification, ad zones and settings. If Monetag advertising is configured and enabled, Monetag and its advertising partners may process information such as IP address, browser or device information, identifiers, cookie or similar-technology data, ad delivery and interaction information, and fraud-prevention signals to deliver, measure or protect advertising. The exact technologies and data depend on the formats enabled and Monetag’s own practices. We do not control independent advertising partners’ systems.

You can manage cookies and site data through your browser settings. Where applicable law requires consent or a particular notice or choice before a non-essential technology is used, the website should provide that choice before the technology is activated. Browser controls may affect some website or advertising features.

6. Purposes and legal grounds

We may use information to respond to enquiries; discuss house plans, quotations and construction projects; assess partnership proposals or career expressions of interest; communicate about services requested; operate, secure and improve the website; prevent spam or misuse; manage business records; operate advertising where enabled; comply with legal obligations; and establish or defend legal claims. Where required by law, we rely on an appropriate legal basis for the relevant processing, which may include responding to your request, taking steps at your request before entering a contract, legitimate interests, consent, or compliance with a legal obligation.

7. Sharing and international processing

We do not sell enquiry details as a customer-list product. We may share relevant information with service providers that host or secure the website, process forms or email, support communications, or provide advertising; and with professional advisers, regulators or public authorities where reasonably necessary or legally required. Some providers may process information outside Kenya. Where applicable, we take reasonable steps to ensure that such processing has appropriate safeguards. We limit sharing to what is reasonably needed for the relevant purpose.

8. Retention and security

We retain enquiries and related correspondence for as long as reasonably necessary to respond, manage potential or actual projects, maintain appropriate business records, resolve disputes and meet legal obligations. Retention periods may differ by record type and by the service storing it. We take reasonable steps to protect personal information, but no website, email transmission or electronic storage system can be guaranteed completely secure.

9. Your choices and privacy rights

Subject to applicable law, you may ask whether we hold personal information about you, request access or correction, request deletion or restriction where applicable, object to certain processing, withdraw consent where processing is based on consent, or raise a complaint with the relevant authority. Some information may need to be retained for legal or legitimate business reasons. To make a request, email highmaxearthhomes@gmail.com with the subject “Privacy Request”. Please include enough detail for us to understand the request; we may need to verify your identity before responding.

10. Children

This website is intended for people seeking construction, business or career information and is not directed at children. Please do not submit a child’s personal information unless it is necessary and you are legally authorised to provide it.

11. Changes to this policy

We may update this policy when the website, service providers, advertising formats or our practices change. The “Last updated” date at the top indicates the latest revision. Please review this page periodically.

12. Contact Highmax Earth Homes

For privacy questions or requests, email highmaxearthhomes@gmail.com or call/WhatsApp +254 791 020 367.

This policy reflects the website features and WordPress services currently identified. Advertising and form behaviour should be checked against the live configuration, and the company should seek Kenyan legal advice where it needs a formal assessment of its obligations under the Data Protection Act, 2019.